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Frequently Asked Questions (FAQs)
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How can I book the amenities and facilities?You can book through Hi-Life mobile app. Step 1: Download Hi-Life mobile app from the Google Play and Apple App Store. Step 2: Register yourself on the app and follow the instructions provided in the video below. Step 3: Quintet Management Office will validate and approve your registration. Step 4: Once approved, you can start to make bookings of the amenities and facilities through the app. If you encounter problems, please contact Management Office via phone or visit during opening hours. Watch this video to learn more. Refer to User Guide for more details.
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Where are the Barbeque Pits (BBQ) located?BBQs pits (No 1 & 2) are located next to the swimming pool while BBQ pits (No 3 & 4) are located on the rooftop of Multi Storey Car Park (MSCP) .
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Where is the Multi-purpose hall (MPH) located?Multi-purpose hall (MPH) is located on the ground/1st floor of Blk 36. You can either get there via the outdoor staircases, internal staircase (next to the gym) in Block 36 or via lift in Blk 36.
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What are the hours for house moving?Mon-Sat 09:00 am to 05:30 pm (Except Sundays and PHs)
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What are the hours for renovation & air-con servicing?Mon-Sat - 9:00 am to 5:30 pm Sat & Eve of Public Holidays - 9:00 am to 01:00 pm (Except Sundays & Public Holidays) No noisy work allow (eg. Drilling or Hacking)
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When do we need to provide forms to Management Office?To minimize delay or inconvenience, all residents are reminded to inform and submit the necessary documents to the Management on the following, at least one week in advance: Changing of mailing address, vehicle, or contact detail New Tenants in your unit Moving in/out or renovation works.
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Can my visitors park in the condominium when visiting?The security guard will guide your visitors to the right parking space. Space is subject to availability. When space is not available, your visitors may be guided to park at the nearby HDB carparks.
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Do I need to register when visiting?All visitors are to register their visit at the security guard house.
VISIT
US
36 Choa Chu Kang Street 64, #02-01 The Quintet, Singapore 689101
Mon - Friday* - 9.00 a.m. - 5.30 p.m.
Saturday - 9.00 a.m. - 12.30 p.m.
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* Close For Lunch - 12 pm - 1 pm
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